Refund Policy

Thank you for shopping at MoxCards.store! We appreciate your trust and are committed to providing you with authentic, high-quality trading cards and collectibles.

1. No Returns Accepted

Due to the collectible nature of our products, all sales are final.
We do not accept returns under any circumstances to ensure the authenticity and integrity of our inventory.

Please make sure to review your order carefully before confirming your purchase.
If you have any questions about a product, feel free to contact us before ordering — our team will be happy to help.

2. Refunds

Refunds are only available in exceptional cases where the issue originates from our side, such as:

      — You received the wrong item

      — You received a damaged item (photo proof required)

If this occurs, please contact us within 7 days of receiving your order, and we’ll work with you to find a fair solution.

3. Non-Refundable Items

All products are considered non-returnable and non-refundable, except in the rare cases mentioned above.
This includes but is not limited to:

     — Opened or damaged booster packs or boxes

     — Sealed products that have been opened

     — Customized or altered items

4. Order Cancellations

Orders can be canceled within 24 hours of placement.
After this period — if the order has already been processed or shipped — it cannot be canceled or refunded.

5. Contact Us

If you received an incorrect or damaged item, or if you have any concerns about your order, please reach out via our Contact Us page.
We’ll do our best to assist you and ensure your experience with MoxCards.store remains positive.

6. Policy Updates

MoxCards.store reserves the right to update or modify this policy at any time without prior notice.
Please check this page periodically to stay informed of any changes.

By shopping at MoxCards.store, you acknowledge and agree to the terms of this Refund Policy.

Last Updated: November 2025